Bikology, Unipessoal Lda, recognizes the importance of protecting your personal data, regardless of its nature, and we value honesty and transparency above all else, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit. Accordingly, and with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), Bikology, Unipessoal Lda, has developed a set of security measures aimed at protecting your data, which are reflected in our Privacy Policy.

However, if you have any questions regarding this Policy, you can contact us at the following email address: bikology.madeira@gmail.com or by mail at: Bikology, Unipessoal Lda, Travessa do Pomar, No. 5, 9060-243 Funchal.

Company Information

1.1. This website and the corresponding Privacy Policy are managed by Bikology, Unipessoal Lda, Travessa do Pomar, No. 5, 9060-243 Funchal, with Tax ID No. 515 104 892

1.2. By browsing our website, you are consenting to the terms described in this Privacy Policy.

2. Our Principles

   2.1. Respect for the Customer’s Choices

   We respect the privacy and security of your personal data, and we ensure that we respect the customer’s choices and enable you to manage your privacy preferences independently, freely, and without hassle. Therefore, if you disagree with any point mentioned in this Policy, you may object at any time by contacting us at the following email address: bikology.madeira@gmail.com or by letter addressed to: Bikology, Unipessoal Lda, Travessa do Pomar, No. 5 9060-243 Funchal. We will do everything possible to accommodate your wishes and respect your concerns.

2.2. Best Practices

Bikology, Unipessoal Lda, as the data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We ensure that your personal data is processed in Portugal in a fair and lawful manner and in accordance with best practices.

2.3. Strict Necessity

When processing data that can identify you personally, either directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and/or processed.

3. Collection and Processing of Personal Data

   3.1. The personal data collected and processed by Bikology, Unipessoal Lda consists solely of the information you voluntarily, expressly, and unambiguously provide in the forms on this website.

   3.2. The personal data collected includes: name, gender, date of birth, email address, mobile phone number, address, and tax identification number.

4. Purpose of Personal Data Processing

   4.1. Your personal data is collected and processed by Bikology, Unipessoal Lda solely for purposes strictly related to the use of this website, the services associated with it, the sale of products, the management and improvement of the Loyalty Program, direct marketing, and customer support management.

   4.2. Bikology, Unipessoal Lda always seeks to maintain its relationship with its customers and provide them with the appropriate benefits, information, and relevant content related to our brand. Your data will only be processed for these specific, explicit, and legitimate purposes and will not be further processed in a manner incompatible with them. The data collected and processed is adequate, relevant, and not excessive in relation to these purposes.

   4.3. When you browse our website, we collect cookies. Depending on how you have managed cookies on our website and your interaction with us, we use certain information collected by cookies to ensure the website functions properly, including displaying content correctly, remembering your shopping cart, recalling your registration, adjusting your screen resolution, and improving our offerings, among other purposes. This information includes registration data, location data, session duration, products you have selected, your device, your browser, and your IP address. You can manage your cookie consent settings in the Customer Area of our website;

4.4. When you browse our website and subsequently visit platforms where advertising is displayed (social media, Google, and other partners of these networks), you may see ads for our brand. We will also use this data to reach new potential customers who may be interested in our products.

Consent

Respect for the customer’s wishes is one of Bikology, Unipessoal Lda’s primary concerns regarding the processing of your personal data. Therefore, you will be asked for explicit and unambiguous consent for all data processing that is not strictly necessary to achieve the specific purpose in question, such as the provision of services and the shipment of purchased goods.